One Salon’s Store Renovation

How do you shave store renovation expenses when times are tough? A few years ago a Hair Salon and Spa called Spa Rivier in Quesnel, British Columbia decided to open a women’s fashion store when the store next door became available. This all went well until Covid 19 showed it’s ugly face. Store closures, staffing commitments, Rigid rules, Back Orders to Non Shipping of orders…If you’re in retail, you will all know this well! Over the past fifteen years I have had the pleasure of working with Donna, the owner, on various store design and merchandising projects. I got a call in January asking for my help. She wanted to find a way to have one cash centre manage both the Salon side and the Boutique side. Currently there were two, meaning that staffing had to happen in both places at all times. She also realized that sight lines were going to be critical to see both sides of the store. This post is about how we went about this. VIRTUALLY! We started with tons of photos and measurements. Here’s